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Trouble with sync, import or export? Here are the most common fixes.

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Sync

The data is off by an hour or more

Some action cams save local time as if it were UTC. On the Sync screen, use −1 h and +1 h, then fine-tune with the slider.

“No GPX data at this time”

The video isn't within the track: check that you picked the GPX from the same outing, or fix the time zone as above.

The value is right but a few seconds late

Find a recognizable moment (a start, a turn) and use −1 s, −0.1, +0.1, +1 s until the numbers match.

Import

The video takes a long time to load

If it's on iCloud or a server, the app downloads it before copying it: you'll see the progress and can cancel at any time.

“The track has no times”

Some GPX files exported from route planners contain only the route, without times. Export the recorded activity, not the planned route.

Export

Which quality to choose

High (HEVC) makes smaller files at the same quality. Compatible (H.264) plays everywhere, including computers and older devices.

The export stops

Keep the app open while exporting and make sure you have free space: a 4K video takes about 200 MB per minute.

FAQ

Where do I get a GPX file?

Most tracking apps export one: Strava, Garmin Connect, Slopes, Komoot, Suunto, Coros and many more. For Apple Watch workouts, an app like HealthFit or RunGap can export them.

Does it work with GoPro, DJI and Insta360?

Yes. TrackFrame reads the recording time stored in the video. Many action cams save it in the wrong time zone: the app notices and fixes it, and you can always fine-tune by hand.

Are my videos uploaded anywhere?

No. Everything happens on your iPhone: no account, no servers, no tracking.

Which data can I show?

Speed, pace, distance, time, clock, altitude, grade, ascent, descent and elevation profile.

Can I export vertical video for Instagram or TikTok?

Yes: with the Format tool, choose 9:16, 1:1, 4:5 or 16:9 and drag the crop wherever you want.

Last updated: October 18, 2026